Till points
A numbered button at each till calls a supervisor for an override, a void or a cash drop.
Hospitality and business
Calling systems for supermarkets and retail
A cashier who needs a supervisor should not have to leave the till or shout down the aisle. A call button at each position sends the request straight to the person who can deal with it. Similarly, the next customer can be alerted to the next available till point with the press of a button.
Typical call points on a retail floor
Price checks
A call to the floor staff instead of holding the queue while someone walks to the shelf.
Packing assistance
A quick call for a packer when a queue builds up.
Customer service desks
Assistance points where customers can call for help in a department.
Deli, butchery and bakery
Service counters that are not permanently staffed.
Receiving and stockrooms
A call point so staff in the back can be reached without a PA announcement.
How the system works
Cashier to call the next customer
Each till will have a Call Button that is 100% waterproof and can be mounted on any flat surface.
Once the cashier is ready for the next customer they simply press the "Call" button and it will display their till number on the Display Panel that can be mounted within easy view of the customers waiting in the queue.
The display panel will indicate the available till number for example "012" or "009". You also have the ability to adjust the ringtone and the volume of the screen. The display panel also has the ability to call out the available till number using voice, instead of a ringtone.
You can have the display panel set to automatically cancel the call after a set period so that it does not confuse customers to think the till is open while, in fact, they have already called for a new customer to come forward.
Cashier to call Manager / Supervisor
Each till will have separate Call Button that can be mounted on any flat surface.
Should the cashier need the assistance of the Manager/Supervisor, they simply press the "Call" button, and it will display their till number on the wristwatch that will be worn by the manager or supervisor. The supervisor or manager can also have a display panel mounted in their office to show the till number that was pressed for assistance.
Receiver options and buttons for retail floors
Most stores use wristwatches for supervisors and managers, with a display panel at the till line so customers can see which till is open. If response time tracking is needed, the W900 software and B-811 Smart Gateway can be added.
Display panel
B-99G
Wall-mounted panel at the till line or the manager's office, with a rolling display, adjustable volume and six ringtone options.
- Capacity
- Up to 256 buttons. These can be a combination of call and cancel buttons, or just call buttons.
- Best for
- A till line or customer service desk where customers can see which till is open.
- Limitations
- Shows short numerical or letter-and-number call codes. 3 digits only, where the 1st digit can be an alphabet letter between "A" - "F".
Wristwatch receiver
B-650
Worn on the wrist or a lanyard, it gives an audible and vibrating alert and displays the calling code.
- Capacity
- Up to 200 buttons.
- Best for
- A supervisor or manager moving around the floor who needs to see which till called.
- Limitations
- The alert reaches only the person wearing it, so a display panel is still useful where the whole team needs to see outstanding calls.
Call button
B-A3
Call, Bill and Cancel in one 100% waterproof button that sits on the counter or is mounted on a flat surface.
- Capacity
- Each button can be programmed to an unlimited number of receivers.
- Best for
- A till or service counter where staff need to call and cancel from one button.
- Limitations
- It raises a call only — a wristwatch or display panel is needed to receive it. It runs on one A23 battery.
Waterproof button
B-A1-WL
One large soft-rubber button, 100% waterproof, mounted on any flat surface.
- Capacity
- Each button can be programmed to an unlimited number of receivers.
- Best for
- A till, service counter or assistance point mounted on any flat surface.
- Limitations
- It raises a call only — a wristwatch or display panel is needed to receive it. It runs on one A23 battery.
Proven in South African retail
The BellMe system is used in South African retail environments, including some Pick n Pay, Clicks and Dis-Chem stores, where wireless call buttons replace shouting across the floor and PA announcements.
One display panel handles up to 256 call points and a wristwatch up to 200, so a store can identify each till or department individually. The buttons are wireless, run on an A23 battery and carry a 5-year warranty. See client testimonials.
Your BellMe setup in three steps
- 01
Tell us where help is needed
Share the number of call points, the rooms or areas to cover and how your staff or caregivers work.
- 02
Choose your configuration
BellMe helps you choose buttons and receivers and prepares a quotation. Where coverage needs checking, an on-site inspection and test confirms the repeater requirement.
- 03
Put the system to work
Position the call points and receivers for your setting, and make sure the people responding know where each call comes from and how to clear it.
Questions before choosing your system
How do I know if I need a signal repeater?
You will start needing signal repeaters when the distance between the calling point and the receiver reaches around 250 m in line of sight. The surroundings and construction of the property affect this, so the only accurate way to confirm is a site inspection and test.
What wiring does the system need?
The buttons are wireless and run on batteries. Each display panel, LED light and signal repeater needs a power source. We recommend dedicated plug points in the ceiling so they are not unplugged by mistake. Display panels and LED lights are supplied with 12 V power cables with a 2-pin plug, and the B-Q4 signal repeater with a 9V1A supply. We recommend running them through a UPS.
What warranty do BellMe products carry?
Single Key Call buttons carry 5 years while other Call buttons and panels, LED lights carry 2 years. Wristwatches and signal repeaters carry 1 year.
Is BellMe a rental or a once-off purchase?
All BellMe products are a once-off purchase. There are no rental contracts.
Quote a store or a group
Tell us how many tills and departments you want to cover, and whether supervisors will use wristwatches or a panel.
“Our primary reason for buying this system was for use by frail-care residents to alert nursing staff. We are very happy with the reliability, range of signal and ease of use. It's definitely a good product and an excellent way to alert staff to any arising situation. We were very happy with BellMe's excellent sales and after sales service received.”
“BellMe is a wonderful product. Having parents in their late 80s or 90s is scary for any child. My father recently broke his shoulder and without the use of his right arm he found himself stuck in a couple of situations and was calling for help for over 30 minutes. Thank goodness I came across the BellMe website. I was quickly able to purchase a device for my 89 year old mother and 92 year old father. I can rest easy knowing that all they need to do is press the button on their device and their care giver is instantly notified that they need help. The good news is that BellMe is very reasonably priced though I would gladly have paid more for the peace of mind that having my parents equipped with a BellMe device has brought me.”