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Supplying wireless calling systems in South Africa since 2012

BellMe

Hospitality and business

Calling systems for casinos and gaming floors

A gaming floor is loud, busy and spread out. A call button at the machine or table means a player never has to leave their seat to find an attendant, and staff know exactly which position called.

Player seated at a slot machine on a casino gaming floor with a call button within reach

Where the buttons go

Slot machines

A numbered button at the machine calls an attendant for a payout query or assistance.

Gaming tables

Dealers and players can call a supervisor or drinks service without leaving the table.

Bar and lounge areas

Table call points for drinks service in the areas around the gaming floor.

Why it works in a noisy environment

  • The alert goes to the attendant's wristwatch — which vibrates as well as beeps — rather than to a bell that nobody hears over the floor noise.
  • A wristwatch handles up to 200 call points and a display panel up to 256, so each machine or table can be identified individually.
  • The system runs on 433.92 MHz radio frequency and will not interfere with Wi-Fi, two-way radios or cellular equipment.
  • Buttons are wireless and battery-powered, so the floor layout can change.

See the full product specifications

Receiver options and buttons for casinos and gaming floors

Most facilities use wristwatches for floor staff, with a display panel at the bar. If response time tracking is needed, the W900 software and B-811 Smart Gateway can be added.

BellMe B-99G display panel showing the time and date on its red LED readout

Display panel

B-99G

Wall-mounted panel at the pass or the manager's station, with a rolling display, adjustable volume and six ringtone options.

Capacity
Up to 256 buttons. These can be a combination of call and cancel buttons, or just call buttons.
Best for
A staffed pass or manager's station where one panel can be seen by the floor team.
Limitations
Shows short numerical or letter-and-number call codes. 3 digits only, where the 1st digit can be an alphabet letter between "A" - "F".
BellMe B-650 wireless wristwatch receiver showing the calling code on its display

Wristwatch receiver

B-650

Worn on the wrist or a lanyard, it gives an audible and vibrating alert and displays the calling code.

Capacity
Up to 200 buttons.
Best for
Waiters moving between tables who need to see which table called.
Limitations
The alert reaches only the person wearing it, so a display panel is still useful where the whole team needs to see outstanding calls.
BellMe B-A3 3-Key Call Button with Call, Bill and Cancel pads on a white round unit

Call button

B-A3

Call, Bill and Cancel in one 100% waterproof button that sits on the table or is mounted at the booth.

Capacity
Each button can be programmed to an unlimited number of receivers.
Best for
A table or booth where guests need to order, ask for the bill or cancel from one button.
Limitations
It raises a call only — a wristwatch or display panel is needed to receive it. It runs on one A23 battery.
BellMe B-A1-WL wireless single key call button with a red call pad

Waterproof button

B-A1-WL

One large soft-rubber button, 100% waterproof, mounted on any flat surface.

Capacity
Each button can be programmed to an unlimited number of receivers.
Best for
A slot machine where guests can press for assistance when needed
Limitations
It raises a call only — a wristwatch or display panel is needed to receive it. It runs on one A23 battery.

Your BellMe setup in three steps

  1. 01

    Tell us where help is needed

    Share the number of call points, the rooms or areas to cover and how your staff or caregivers work.

  2. 02

    Choose your configuration

    BellMe helps you choose buttons and receivers and prepares a quotation. Where coverage needs checking, an on-site inspection and test confirms the repeater requirement.

  3. 03

    Put the system to work

    Position the call points and receivers for your setting, and make sure the people responding know where each call comes from and how to clear it.

Questions before choosing your system

How do I know if I need a signal repeater?

You will start needing signal repeaters when the distance between the calling point and the receiver reaches around 250 m in line of sight. The surroundings and construction of the property affect this, so the only accurate way to confirm is a site inspection and test.

What wiring does the system need?

The buttons are wireless and run on batteries. Each display panel, LED light and signal repeater needs a power source. We recommend dedicated plug points in the ceiling so they are not unplugged by mistake. Display panels and LED lights are supplied with 12 V power cables with a 2-pin plug, and the B-Q4 signal repeater with a 9V1A supply. We recommend running them through a UPS.

What warranty do BellMe products carry?

Single Key Call buttons carry 5 years while other Call buttons and panels, LED lights carry 2 years. Wristwatches and signal repeaters carry 1 year.

Is BellMe a rental or a once-off purchase?

All BellMe products are a once-off purchase. There are no rental contracts.

More questions and support

Quote a gaming floor

Tell us how many machines, tables and attendants you need to cover and we will quote the buttons and receivers.

“Our primary reason for buying this system was for use by frail-care residents to alert nursing staff. We are very happy with the reliability, range of signal and ease of use. It's definitely a good product and an excellent way to alert staff to any arising situation. We were very happy with BellMe's excellent sales and after sales service received.”
Justus Vermaak — Henley River Care Centre, Director
“BellMe is a wonderful product. Having parents in their late 80s or 90s is scary for any child. My father recently broke his shoulder and without the use of his right arm he found himself stuck in a couple of situations and was calling for help for over 30 minutes. Thank goodness I came across the BellMe website. I was quickly able to purchase a device for my 89 year old mother and 92 year old father. I can rest easy knowing that all they need to do is press the button on their device and their care giver is instantly notified that they need help. The good news is that BellMe is very reasonably priced though I would gladly have paid more for the peace of mind that having my parents equipped with a BellMe device has brought me.”
Ralph Baard — Durban